Privacy Policy

Privacy policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?
We collect information about you when you register with us for our services. We also collect information when you voluntarily use our contact form. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process your booking. Physio Fitness will not share your information for marketing purposes with any other companies.

How do we use your data for marketing?
We may use your personal data to tell you about our relevant products, competitions and offers. This is what we mean when we talk about ‘marketing’. We may also use your data to help create a profile to find potential customers like you.

You can ask us to stop sending you marketing messages by contacting us at any time by clicking unsubscribe at the bottom of any marketing email.

Whatever you choose for marketing, you’ll still receive service messages, such as booking confirmations and invoices.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Gathering of Personally-Identifying Information in our chatbot (
Users of our chatbot (’s app) choose to interact with Physio Fitness in ways that require to gather personally-identifying information. The amount and type of information that gathers depends on the nature of the interaction. For example, we may ask users of our chat app to provide a phone number or email address. In each case, collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Physio Fitness. Physio Fitness does not disclose personally-identifying information other than as asked for. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Other websites
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15 May 2018.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:

Our email address is

Our postal address is
Physio Fitness
UCS Active,
NW3 6XH 

Our phone number is
020 7183 4436